SigFit Technical Support Contacts

Licensing and Installation Issues (check FAQs)

Please download and follow the installation instructions, if there are any issues or questions directed them to the contact below. If you are failing to access your license please email the debug.log file from the C:\Program Files\Sigmadyne\SigmadyneFNLicensing folder of your license server.

Gregory J. Michels PE
Phone: (585) 235-6892

Usage of SigFit (check FAQs)

When emailing technical support please provide the following information:

  1. The SigFit version, operating system, and platform.
  2. A description of the problem or question including figures or text of error messages.
  3. If you are able to send files for Sigmadyne to duplicate a problem please send:
    (1) your .sig file and,
    (2) the files as shown in the table below.
FEA Software Files to Include (If Possible)
NASTRAN input file of model and .pch file of results
ANSYS Mechanical APDL .inp input file written by ANSYS during model execution and .asig file written by SigFit macro
ANSYS Workbench .wbpz archive file created by File/Archive… in the main Workbench application
SIMULIA/Abaqus .odb file written by Abaqus and the version number of Abaqus used to write it

Gregory J. Michels PE
Phone: (585) 235-6892

Dr. Victor Genberg PE
Phone: (585) 235-7460

Customers in China

Direct all support requests to:

Ms. Mao Yanxia
HiRain Technologies,Technical Support Dept.
Tel: 86-10-64840808-3273
Email: yanx@hirain.com